Shipping Policy

Shipping Policy Details

Understand our shipping policy for a smooth and hassle-free delivery experience for your orders.

1. We only ship in India. After your order confirmation, you will get shipping link in 4-5 days on your registered email id. After your package is shipped, it takes 7-14 days for delivery of your parecl. Cancellation of package is only possible after 14 working days. We cannot cancel the parcel if the parcel is shipped. If you dont get the parcel within 14 working days from dispatch, then you will be eligible for full refund. (Kindly note: If ur Address / Phone is incomplete or wrong, then your order will b returned and your payment will b refunded after deducting 20% amount. There is no guarantee of Delivery boy Call in case of incomplete Address)

2. We support all over india Shipping. Kindly enter only city name in "CITY" Field. DO NOT ENTER your address in "CITY" section. If u enter any address other then city in "CITY" section, your parcel will be returned and amount will be refunded after deducting 20% of your paid amount.

3. Shipping is free all over India on Ghee. 30₹ per product shipping charge is on Honey .

4. If during Transit any product breaks or get lost, u are eligible for full refund.

5. If by any chance you refuse to receive the product at time of delivery or if the parcel gets Return to Origin due to wrong address or ur unavailability, 20% amount will be deducted and money will be refunded.

6. Payment options: Credit card , Debit card, netbanking, Wallets, upi, gpay etc.

7. U can contact us at contact@gheewala.in

8. Pricing is subject to this website only. We don't offer our products on any other Website or platform.

9. MOST IMPORTANT: If you are not able to get Delivery OTP due to non working of your sim, unreachable phone number or wrong phone no then the delivery will not be possible in any way as the OTP is mandatory. The phone number cannot be changed later after shipment is done. In this case the refund will be processed after debiting 20% of your order amount as the return fees is charged by the courier company and its the mistake of the customer and not Ghee Wala.

10.We cannot guarantee any time bound delivery as the delivery company works as per their own schedule and time .

Shipping Policy

For inquiries regarding our shipping policy, please fill out the form and we will respond promptly.